Skip to content
Directory · official sources

International patient departments at 13 Chinese hospitals

What each hospital's official pages, or a city government guide, tell foreign patients: the department, the contacts, the languages and how to pay. Every entry links its source and the date it was checked.

hospitals
13
cities
6
latest check
15 Oct 2026

Before you contact a hospital

  • These are public routes published by the hospitals or city governments. Listing a hospital here does not imply a partnership with MedicCN or guarantee an appointment.
  • Contacts and hours change. Check the linked source on the day you write, and keep the reply that confirms the clinic, date and location.
  • A blank field means the source page does not say, not that the service is missing.
  • A hospital missing here may still have an international department; this list covers only the hospitals whose pages we have checked.

Beijing

Peking Union Medical College Hospital

Hospital page — Peking Union Medical College Hospital
Department
International Medical Services (IMS)
Contacts

Phone · +86 10 6915 6699 — international patient appointments; press 2 for English

Email · ims@pumch.cn — IMS

Online · PUMCH bilingual app or the English website

Languages
English, Japanese, French, Korean, Russian, German
Payment
Direct billing with commercial insurers on the IMS contracted list; cards and cash are not stated.
Hours
Clinics Mon–Fri 8:00–17:00, evening clinic Mon–Thu 17:00–19:00, weekend clinic 8:00–12:00; emergency 24 hours

PUMCH’s notice for international patients directs them to online booking through its English website or the hospital’s bilingual app. International Medical Services (IMS) is on the Dongdan campus, south of the Internal Medicine Building; special-appointment, obstetric and dental clinics can only be booked by phone.

PUMCH notice for international patients · IMS contacts · IMS booking channels · Clinic hours · Insurance direct billing · Beijing government medical guide (languages) ·

Department
International Medical Service (IMS)
Contacts

Phone · +86 10 5997 5899 — IMS, workdays 8:00–11:30 and 13:30–17:00

Email · ttyyimc@163.com — IMS

Online · Beijing Tiantan Hospital WeChat service account

Languages
English, French, Japanese, Russian
Payment
Visa, Mastercard, American Express and JCB at marked counters, including International Department window 1 (notice of 23 April 2024). Outpatient and inpatient direct billing for customers of the more than 20 commercial insurers and third-party administrators the department works with.
Hours
Phone line workdays 8:00–11:30 and 13:30–17:00

Beijing Tiantan Hospital’s international medical service has its own building on the new campus, 119 South Fourth Ring West Road, Fengtai District (enter by the East Gate of Zone B). The page lists a contact number with workday hours and an email address; WeChat booking runs through the hospital’s service account.

Tiantan IMS page · Foreign card counters, Apr 2024 · Beijing government medical guide (languages) ·

Department
International Medical Department
Contacts

Phone · +86 156 1190 8308 — foreign-patient appointments, weekdays 8:00–17:00

Phone · +86 10 8226 5553 — special appointment line, weekdays 8:00–17:00

Phone · +86 10 8226 6723 — special appointment line, weekdays 8:00–17:00

Online · PUTH app or the hospital’s WeChat service account

Languages
English, Korean, Japanese
Payment
Direct billing for contracted commercial insurance; Chinese national medical insurance does not apply. Cards and cash are not stated.
Hours
Appointment lines weekdays 8:00–17:00; evening special-needs clinic Mon–Fri 17:30–20:00

Peking University Third Hospital’s international medical department is in the Health Medicine Center Building, 49 Huayuan North Road, Haidian District. Its guide lists special-appointment lines for help when no suitable slot is open and a separate number for foreign patients; clinics can also be booked in the hospital app or WeChat service account after registering with a passport.

PUTH international department guide · Department introduction, Jan 2024 · Beijing government medical guide (languages) ·

Department
International Department
Contacts

Phone · +86 10 8420 5121 — consultation, English and Japanese service

Phone · +86 10 6422 2952 — consultation, English and Japanese service

Phone · +86 10 8420 5071 — appointments

Phone · +86 10 6428 2297 — appointments

Online · CJFH app, WeChat official account or the 114 booking platform

Languages
English, Japanese
Payment
Direct billing for commercial insurers on the published list; cards and cash are not stated.
Hours
Not stated on the source page

China-Japan Friendship Hospital’s International Department is on the east side of the main campus, 2 Yinghuayuan East Street, Chaoyang District. Its pages list consultation lines with English and Japanese service and two telephone appointment numbers; booking also runs through the hospital app, WeChat account and the 114 platform. The department’s pages date from 2021 to 2024, so check the numbers before calling.

CJFH International Department contacts · International Department home · Department introduction, Aug 2024 · Insurance direct-billing list ·

Shanghai

Zhongshan Hospital, Fudan University

Hospital page — Zhongshan Hospital, Fudan University
Department
International Medical Center
Contacts

Phone · 400 626 0121 — appointment centre (domestic 400 number)

Email · customer.service@zs-hospital.sh.cn — appointments

Phone · +86 21 3103 3784 — billing questions

Online · WeChat official account (QR code on the appointment page)

Languages
English, French, Japanese
Payment
Cash, WeChat Pay, Alipay, cheque, credit cards including foreign-currency cards, and online bank transfer; direct billing with 30 insurers.
Hours
Appointment centre Mon–Sat 8:00–12:00 and 13:30–17:00 (the English page lists Saturday mornings only)

Zhongshan Hospital’s International Medical Center occupies floors 6–12 of Building 21, 123 Yixueyuan Road, Xuhui District. Appointments can be made, changed or cancelled by phone, by email or through its WeChat official account. Specialist clinics are by appointment only; the GP clinic takes walk-ins. The phone line is a 400 number, which usually cannot be dialled from outside mainland China.

Zhongshan International Medical Center appointments · Payment and insurance · Contact page ·

Department
International Medical Department
Contacts

Phone · +86 21 6467 8970 — listed by the government guide, Mon–Sat 8:00–11:30 and 13:30–16:30

Email · vip@rjh.com.cn — listed by the government guide

Languages
English, French, Japanese, Korean, Nepali
Payment
Direct billing with 19 insurers (government listing); cards and cash are not stated.
Hours
Open Mon–Sat 8:00–17:00; phone line Mon–Sat 8:00–11:30 and 13:30–16:30 (government listings, 2024–2025)

Ruijin Hospital is at 197 Ruijin Er Road, Huangpu District. Its own website did not load from outside mainland China when checked, so these details come from Shanghai government guides (2024–2025), which list the contacts shown here and an international medical department with WeChat accounts. Confirm the clinic and language support with the hospital before arranging travel.

Shanghai government’s hospital guide · Shanghai government guide, 2025 (Japanese) ·

Department
International Medical Center
Contacts

Phone · +86 21 6248 3986 — listed by the government guide, weekdays 8:00–17:00

Phone · +86 21 5288 9998 — listed by the government guide

Email · hwmc@huashan.org.cn — listed by the government guide

Online · The center’s WeChat official account

Languages
English, Japanese, French, German, Korean
Payment
Several payment methods and cashless direct billing with more than 30 insurers and third parties; cards and cash are not stated.
Hours
Weekdays 8:00–17:00 (government listing)

Huashan Hospital’s International Medical Center is on the 8th floor of Building 1, 12 Middle Wulumuqi Road, Jing’an District. The hospital’s page says it books by WeChat, phone and web without naming them; the phone numbers, email and hours shown here come from Shanghai government guides.

Huashan International Medical Center page · Outpatient floor guide · Shanghai government guide · Shanghai government guide, 2025 (Japanese; languages) ·

Department
Renji International Medical Service (IMS)
Contacts

Phone · +86 21 6838 3408 — appointments, East Campus, Mon–Sat 8:00–17:00

Phone · +86 21 6838 5399 — urgent, non-life-threatening care by appointment, daily 8:00–20:00

Phone · +86 21 5388 2113 — appointments, West Campus, Mon–Sat 8:00–17:00

Email · renji_clinic@renji.com — appointments

Languages
English, French, German, Japanese, Korean
Payment
Visa and Mastercard, Alipay and WeChat Pay, and RMB cash; direct billing with 32 insurers.
Hours
Mon–Sat 8:00–17:00 (older pages close at 16:00 on Saturdays); urgent care by appointment daily 8:00–20:00

Renji’s International Medical Service is on the first floor of Building 15 at the East Campus, 33 Beiyuan Road, Pudong, with its own entrance; the West and South campuses have separate appointment lines. Its pages name phone and email as the booking routes.

Renji IMS contact page · Billing information · Patient care locations ·

Guangzhou

First Affiliated Hospital, Sun Yat-sen University

Hospital page — First Affiliated Hospital, Sun Yat-sen University
Department
Jianhua International Healthcare Center (opened March 2025)
Contacts

Phone · +86 20 8733 2200 ext. 8225 — special-needs outpatient registration

Email · zsyyvip@163.com — special-needs outpatient centre

Online · The hospital’s app or its WeChat official account (passport registration)

Phone · +86 20 8999 8001 — Nansha campus switchboard (separate International Medical Center there)

Languages
Not stated on the source page
Payment
Direct settlement with contracted commercial insurers at the special-needs outpatient centre; cash and foreign cards are not stated.
Hours
Special-needs outpatient Mon–Fri 8:00–12:00 and 14:30–17:30, Sat 8:00–12:00

The First Affiliated Hospital of Sun Yat-sen University opened the Jianhua International Healthcare Center in the Joseph Lau Medical Building, 58 Zhongshan Er Road, Guangzhou, in March 2025, but we found no separate phone or email for it on the hospital’s website. The registration line and email listed here belong to the hospital’s special-needs outpatient centre, which its English International Medicine page gives for registration. The Nansha campus runs a separate International Medical Center, reached through the campus switchboard. Real-name registration applies; foreign patients use a passport.

FAH-SYSU special-needs outpatient page · Jianhua center opening, Mar 2025 · English appointment page · Nansha International Medical Center ·

Sun Yat-sen University Cancer Center

Hospital page — Sun Yat-sen University Cancer Center
Department
International Medical Center
Contacts

Phone · +86 20 8734 2620 — international outpatient clinic

Phone · +86 20 8734 1976 — specialist-choice service and phone booking, Mon–Fri 8:00–12:00 and 14:30–17:30

Phone · +86 20 8734 2525 — international inpatient department

Email · gjylb@sysucc.org.cn — International Medical Center

Online · SYSUCC app or WeChat mini-program, International Medical Service section (slots open daily at 16:00)

Languages
Not stated on the source page
Payment
Cash, WeChat Pay, Alipay, bank cards and self-service machines; direct billing with some insurers after pre-authorisation. Foreign cards are not specified.
Hours
Phone line and registration desk Mon–Fri 8:00–12:00 and 14:30–17:30; outpatient slots released daily at 16:00

Sun Yat-sen University Cancer Center’s International Medical Center is on the Yuexiu campus, 651 Dongfeng Road East, Guangzhou: the international outpatient clinic is in Building 1 (the Chinese and English pages give different floors) and the specialist-choice service office on the 20th floor of Building 2. Outpatient visits are by appointment through the hospital app or WeChat mini-program, whose registration the English guide says needs a Chinese mobile number; phone and email also work for the specialist-choice service. Foreign patients can also register with a passport at the manual window of the outpatient service centre, Building 1, 1st floor.

SYSUCC International Medical Center page · International Medical Center (English) · Guide for international patients ·

Shenzhen

The University of Hong Kong-Shenzhen Hospital

Hospital page — The University of Hong Kong-Shenzhen Hospital
Department
International Medical Center (IMC)
Contacts

Phone · +86 755 8691 3388 — IMC appointments, Shenzhen: Mon–Fri 8:00–17:30, weekends 8:00–12:30 and 14:00–17:30

Phone · +852 6705 3932 — IMC appointments, Hong Kong: Mon–Fri 8:00–12:30 and 14:00–17:30

Phone · +86 755 8691 3366 — general outpatient line in English, Mon–Sat 8:00–12:30 and 14:00–17:30

Email · imc@hku-szh.org — IMC

Online · Online booking at abs.hku-szh.org (not every department)

Languages
English
Payment
Direct billing with 28 listed domestic and foreign insurers; cards and cash are not stated.
Hours
Shenzhen hotline Mon–Fri 8:00–17:30, weekends 8:00–12:30 and 14:00–17:30; closed on public holidays

The University of Hong Kong–Shenzhen Hospital’s International Medical Center has outpatient clinics and an inpatient department at 1 Haiyuan 1st Road, Futian District, Shenzhen, with appointment hotlines in Shenzhen and Hong Kong. Its booking guide also lists WeChat and online booking, notes that some departments cannot be booked online, and warns that an on-site booking may not mean a same-day consultation.

HKU–Shenzhen booking guidelines · International Medical Center · Insurance services ·

Chengdu

West China Hospital, Sichuan University

Hospital page — West China Hospital, Sichuan University
Department
International Medical Center
Contacts

Phone · +86 28 8542 2408 — appointments

Phone · +86 28 8542 1283 — enquiries

Email · wchscuimc@163.com — appointments, with your Huayitong registration number

Email · wch_international_appointment@wchscu.cn — international appointments

Online · Huayitong app, English version (register with a passport)

Languages
Chinese, English
Payment
Credit card or cash. No deposit with an insurer’s guarantee letter; otherwise an admission deposit of ¥10,000 may apply (older, undated centre page).
Hours
Outpatient clinic daily; emergency 24 hours (older, undated centre page)

West China Hospital’s International Medical Center is in the Fourth Inpatient Building, 37 Guoxue Alley, Wuhou District, Chengdu. Its 2026 guide asks foreign patients to register in the English version of the Huayitong app with a passport, then call or email the centre with the registration number to book.

West China international appointment guide · International Medical Center page (older, undated) · Insurance direct billing · Contact us ·

Wuhan

Tongji Hospital, Tongji Medical College of HUST

Hospital page — Tongji Hospital, Tongji Medical College of HUST
Department
International Medical Services (IMS)
Contacts

Email · ims@tjh.tjmu.edu.cn — Hankou campus

Email · ggims@tjh.tjmu.edu.cn — Optical Valley campus

Languages
Not stated on the source page
Payment
International payment and direct billing with domestic and foreign insurers; the English page lists cash or a credit card among things to bring.
Hours
Mon–Fri 8:00–12:00 and 14:30–17:30 (English page)

Tongji Hospital’s international medical service runs at two campuses in Wuhan: Building 6 on the Hankou campus, 1095 Jiefang Avenue, and Zone D3 on the Optical Valley campus, 501 Gaoxin Avenue. Its English appointment page asks patients to book by phone or email first but prints no booking number; it lists an appointment email for each campus.

Tongji Hospital international department page · English appointment page ·

Compiled by MedicCN from each hospital's official pages or government guides. Inclusion does not imply a partnership or guarantee an appointment.