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Services and fees

Choose coordinated medical care or year-round support for parents in China. Scope and fees are agreed in writing.

YEAR-ROUND SUPPORT FOR PARENTS IN CHINA

Care for your parents, even from overseas

Two health assessments, physician consultations, accompanied visits and monthly follow-up. Individual records, with authorized family updates.

  • Two health assessments
  • Monthly follow-up
  • One or two relatives
Explore Anqin membership

The annual plan is quoted separately from single-visit coordination fees.

Coming to China, or already living here?

What shifts for you

Only the two ends — before admission and after discharge — adjust to your situation; the hospital spine in between stays the same.

Before admission

Confirm required information, the hospital estimate, appointments and airport transfers.

After discharge

Confirm travel and review requirements with the hospital; any further post-discharge services are specified in writing.

From first inquiry to follow-up

Agree the scope, service hours and fees for each stage in your written plan. Hospitals confirm clinical arrangements.

  1. Before admission

    Coordinate required records, hospital enquiries and estimates; confirm appointments and travel only after hospital acceptance.

  2. In hospital

    Provide bilingual accompaniment for the visits and hours agreed in your plan. Confirm admission, discharge and any additional support in advance.

  3. After discharge

    Clarify record handover, the clinical contact and proposed reviews. Rehabilitation, remote follow-up and additional fees require separate confirmation.

What we coordinate and what you pay

Hospital treatment charges and MedicCN coordination fees are itemized separately. Confirm your scope and estimate before travel. We coordinate visits in Beijing, Shanghai, Guangzhou, Shenzhen, Wuhan, Chengdu and other cities; the hospital, team and appointment are confirmed for your case.

Fixed service package

Travel essentials for your visit to China

Included in the fixed service fee

  • Visa feesVisa fees are included in the fixed service fee. Your written plan sets out the visa arrangements for your trip.
  • Airport and hotel transfersAirport pickup and drop-off and hotel transfers are included. Locations and dates are confirmed in your service plan.
  • 24-hour mobile Wi-FiMobile Wi-Fi is included for round-the-clock connectivity during your visit. Device arrangements are confirmed before travel.

Getting started

  • Replies from a real person, not a bot
  • WhatsApp or email first; phone or video by arrangement

MedicCN service fees

All MedicCN fees are charged in US dollars. Fixed service fee: USD 200–500, not charged per day. Coordination and accompaniment: 10–25% of medical expenses converted to USD, depending on treatment type and accompaniment level. Hospital medical expenses are paid separately. Your written quote confirms the rate, calculation basis and included services before you commit.

What the coordination fee covers

Coordination through hospitals’ international-patient and special-needs clinic channels, plus professional bilingual accompaniment. Hospitals confirm acceptance, appointments and clinical decisions.

A more rewarding stay in China

Help choosing hotels, dining and travel experiences around your treatment; purchases are separate and arrangements follow your care schedule.

Discuss my options

Costs and arrangements listed separately

Arranging a service does not mean its third-party charges are included. Review the itemized plan before travel.

  • Hospital treatment, examinations, medicines and materials
  • Accommodation and meals: we help obtain institutional rates, confirmed by the supplier
  • International flights and travel insurance
  • Services beyond the agreed package, separately itemized in your written quote
Confirm your accompaniment and follow-up scope

The 10–25% rate depends on treatment type and accompaniment level. Your written quote sets out the agreed support, service hours and applicable rate.

Medical coordination

Contact through hospitals’ official channels and appointment coordination

Confirm in writing: Hospital/team, records required and confirmed dates

Bilingual accompaniment

Support with communication during agreed visits

Confirm in writing: Language, staff role, locations and service hours

After your visit

Coordinate the handover arrangements agreed for your case

Confirm in writing: Records, clinical contact, follow-up availability and additional fees

Bilingual accompaniment is not a promise of licensed nursing or round-the-clock medical monitoring. Hospital bills go to the medical provider; MedicCN fees and supplier charges are listed separately. Confirm the payee, rate, calculation basis and payment dates before paying.

Questions, answered

  • Do I need to speak Chinese?

    We can help with language and practical communication during your visit. Discuss the support you need with your coordinator before you travel.

  • How good are the hospitals?

    You can explore the hospitals in our directory, including their departments and published information. The hospital determines clinical suitability and availability.

  • How much does it cost?

    All MedicCN fees are charged in US dollars. Fixed service fee: USD 200–500, not charged per day. Coordination and accompaniment: 10–25% of medical expenses converted to USD, depending on treatment type and accompaniment level. Hospital medical expenses are paid separately. Your written quote confirms the rate, calculation basis and included services before you commit.

  • What if I'm coming from abroad?

    We help coordinate travel preparation, local transport, accommodation, and your appointment schedule.

  • Do I need a visa for treatment in China?

    Entry requirements depend on your nationality and length of stay. Visa fees are included in the fixed service fee, and your written plan sets out the visa arrangements for your trip. Check the current requirements for your nationality before you book travel.

  • How is my privacy protected?

    See our privacy policy for how we collect and use your information. Your coordinator can explain what information is needed for your enquiry.

  • What if there's an emergency?

    In a life-threatening emergency, call 120 first. For other coordination needs, contact us to discuss the available support.

  • Can I explore options before deciding to travel?

    Yes. The initial review is free: tell us your situation and we will suggest a way forward. It is not a medical opinion; a treatment plan, hospital estimate and appointment need the hospital's confirmation.

  • How can I verify a hospital or appointment?

    Use official hospital information and confirm your own department, team and appointment through a hospital-published contact. Our directory is background information, not evidence of a booking.

  • What should I arrange for after I return home?

    Before travel, discuss records, a clinical contact, review appointments and any local clinician handover. Confirm the scope and cost of ongoing coordination in writing; local care is not automatically included.

  • What if my plans change?

    MedicCN's service fees are non-refundable once paid; if events delay your visit, they carry over to new dates for the same plan within 12 months. If we pay costs in China for you, you prepay them in US dollars, and when your service ends, or earlier if you ask, we refund any unused balance, for example if the hospital declines your case. Hospitals, airlines and hotels have their own terms, and a free enquiry does not book a treatment.