Skip to content
MedicCN.

Planned care

Scheduled care at a top-tier Chinese hospital, across eighteen specialties — every non-medical detail coordinated.

Coming to China, or already living here?

Coming from abroadAlready in China

What shifts for you

Only the two ends — before admission and after discharge — adjust to your situation; the hospital spine in between stays the same.

Before admission

Confirm required information, the hospital estimate, appointments and airport transfers.

After discharge

Confirm travel and review requirements with the hospital; any further post-discharge services are specified in writing.

From first inquiry to follow-up

Agree the scope, service hours and fees for each stage in your written plan. Hospitals confirm clinical arrangements.

  1. Before admission

    Coordinate required records, hospital enquiries and estimates; confirm appointments and travel only after hospital acceptance.

  2. In hospital

    Provide bilingual accompaniment for the visits and hours agreed in your plan. Confirm admission, discharge and any additional support in advance.

  3. After discharge

    Clarify record handover, the clinical contact and proposed reviews. Rehabilitation, remote follow-up and additional fees require separate confirmation.

What we coordinate and what you pay

Hospital treatment charges and MedicCN coordination fees are itemized separately. Confirm your scope and estimate before travel. We coordinate visits in Beijing, Shanghai, Guangzhou, Shenzhen, Wuhan, Chengdu and other cities; the hospital, team and appointment are confirmed for your case.

Fixed service package

Travel essentials for your visit to China

Included in the fixed service fee

  • Visa feesVisa fees are included in the fixed service fee. Your written plan sets out the visa arrangements for your trip.
  • Airport and hotel transfersAirport pickup and drop-off and hotel transfers are included. Locations and dates are confirmed in your service plan.
  • 24-hour mobile Wi-FiMobile Wi-Fi is included for round-the-clock connectivity during your visit. Device arrangements are confirmed before travel.

Getting started

  • Reply within 24 hours, including weekends
  • WhatsApp or email first; phone or video by arrangement

MedicCN service fees

Fixed service fee: USD 200–500, not charged per day. Coordination and accompaniment: 10–25% of medical expenses, depending on treatment type and accompaniment level. Hospital medical expenses are paid separately. Your written quote confirms the rate, calculation basis and included services before you commit.

What the coordination fee covers

Coordination through our partners’ dedicated channels and professional bilingual accompaniment. Hospitals confirm acceptance, appointments and clinical decisions.

A more rewarding stay in China

Exclusive partner rates for hotels, dining and travel experiences; purchases are separate and arrangements follow your care schedule.

Discuss my options

Costs and arrangements listed separately

Arranging a service does not mean its third-party charges are included. Review the itemized plan before travel.

  • Hospital treatment, examinations, medicines and materials
  • Accommodation and meals: we help obtain institutional rates, confirmed by the supplier
  • International flights and travel insurance
  • Services beyond the agreed package, separately itemized in your written quote
Confirm your accompaniment and follow-up scope

The 10–25% rate depends on treatment type and accompaniment level. Your written quote sets out the agreed support, service hours and applicable rate.

Medical coordination

Partner-channel contact and appointment coordination

Confirm in writing: Hospital/team, records required and confirmed dates

Bilingual accompaniment

Support with communication during agreed visits

Confirm in writing: Language, staff role, locations and service hours

After your visit

Coordinate the handover arrangements agreed for your case

Confirm in writing: Records, clinical contact, follow-up availability and additional fees

Bilingual accompaniment is not a promise of licensed nursing or round-the-clock medical monitoring. Hospital bills go to the medical provider; MedicCN fees and supplier charges are listed separately. Confirm the payee, rate, calculation basis and payment dates before paying.

Questions, answered

  • Do I need to speak Chinese?

    We can help with language and practical communication during your visit. Discuss the support you need with your coordinator before you travel.

  • How good are the hospitals?

    You can explore the hospitals in our directory, including their departments and published information. The hospital determines clinical suitability and availability.

  • How much does it cost?

    Fixed service fee: USD 200–500, not charged per day. Coordination and accompaniment: 10–25% of medical expenses, depending on treatment type and accompaniment level. Hospital medical expenses are paid separately. Your written quote confirms the rate, calculation basis and included services before you commit.

  • What if I'm coming from abroad?

    We help coordinate travel preparation, local transport, accommodation, and your appointment schedule.

  • Do I need a visa for treatment in China?

    Entry requirements depend on your nationality and length of stay. Visa fees are included in the fixed service fee, and your written plan sets out the visa arrangements for your trip. Check the current requirements for your nationality before you book travel.

  • How is my privacy protected?

    See our privacy policy for how we collect and use your information. Your coordinator can explain what information is needed for your enquiry.

  • What if there's an emergency?

    In a life-threatening emergency, call 120 first. For other coordination needs, contact us to discuss the available support.

  • Can I explore options before deciding to travel?

    Yes. Your initial coordination conversation is free. We clarify your questions and the next information needed. A medical plan, hospital estimate and appointment require separate hospital confirmation.

  • How can I verify a hospital or appointment?

    Use official hospital information and confirm your own department, team and appointment through a hospital-published contact. Our directory is background information, not evidence of a booking.

  • What should I arrange for after I return home?

    Before travel, discuss records, a clinical contact, review appointments and any local clinician handover. Confirm the scope and cost of ongoing coordination in writing; local care is not automatically included.

  • What if my plans change?

    Ask for cancellation, rescheduling and refund terms for each service before paying. Hospital, travel and coordination arrangements can have different terms; a free enquiry does not book a treatment.